Revenue Infrastructure Consulting for Business Owners

Your business works. It’s just working too hard.

We find where time and money leak out of your business. Then we build the systems that stop it.

Customer paying by card at a small business checkout
Tap-to-pay with a phone at a card terminal

✓ Lower processing fees

✓ Follow-ups on autopilot

Business owner looking stressed at her laptop

Sound familiar?

Revenue is up. Profit isn’t.

Sales look good. The bank account doesn’t match.

Everything runs through you.

Step away for a week and things slow down or stop.

Fees you never agreed to.

Processing costs, penalties and old subscriptions quietly eat your margin.

HOW WE WORK

Most businesses don’t have a revenue problem. They have a leak problem.


01

Find it

We trace how money moves through your business and show you where it slips away.


02

Capture it

We plug the leaks with better payment setups, clear processes and automations.


03

Multiply it

We put the recovered time and cash to work so the business can grow without you holding it together.

What we do

Four ways we plug the leaks.

Business Consulting

Structure that runs without you.

  • Revenue and cost review
  • SOPs your team actually uses
  • Numbers you understand every month

Merchant Services Optimization

Stop overpaying to get paid.

  • Processing statement audit
  • Lower, cleaner fees
  • Protection from surprise account freezes

AI Automations

Let the busywork run itself.

  • Lead follow-up that never forgets
  • Intake, scheduling and reminders
  • Reports that build themselves

Websites, SEO & UX

Easy to use. Easy to find.

  • Website design built to convert
  • SEO and AI search visibility
  • Clear paths from visitor to customer

Also available


Commercial Loan Strategy

Ready to grow? We match you with the right lenders and package your deal the way underwriters approve it.


Video Post-Production

Already have footage? We’ll edit it into polished video and get it posted for you.

What life looks like on the other side


You know your numbers

No more guessing where the money went.


Your team runs the day

Clear processes mean you’re not the bottleneck.


You’re ready to grow

Compliant, documented, and ready for capital or a new location.

Smiling business owner working on a laptop
Rachel Castro working at her desk

MEET THE FOUNDER

Built by an operator, not a theorist.

Rachel Castro brings corporate, SaaS and point-of-sale experience to every engagement.

KnowBS started when clients kept asking her to stay on and fix what she found.

Frequently asked questions

What is KnowBS?

KnowBS is a revenue infrastructure consulting firm based in Pico Rivera, California. We help established business owners find where time and money leak out of their business, then fix it with business consulting, merchant services optimization, AI automation, and website and SEO work.

What is a Revenue Infrastructure Architect?

A Revenue Infrastructure Architect finds where money and time leak out of a business, then builds the systems, processes and payment setup that stop it.

What is merchant services optimization?

Merchant services optimization is a review of how your business takes card payments. We audit your processing statements, cut fees you shouldn’t be paying, and set up your accounts to lower the risk of sudden freezes or held funds.

How can AI automation help my business?

AI automation handles repeat work your team does by hand, like following up with leads, booking appointments, sending reminders and pulling reports. It saves staff time and stops leads from slipping through the cracks.

Who do you work with?

Established business owners, typically doing $1M or more a year, whose business still depends too much on them.

How do we get started?

With a paid diagnostic. We review your setup, show you what’s leaking, and recommend next steps before you commit to anything more.

READY WHEN YOU ARE

You build revenue.
Now let’s optimize it.

Start with a diagnosis. See exactly what’s leaking before you commit to anything.

Your diagnostic includes

  • A review of your payments, systems and spend
  • A clear list of what’s leaking
  • Next steps before you commit to more